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You can e-mail a problem with an Audisi application to:
support@audisi.nl
Your e-mail automatically becomes a ticket.
When reporting an issue, please provide this set of information:
- Your full contact information (WHO)
- Exact problem description and -if possible- how to reproduce it (WHAT)
- Studio/machine/application/version information (WHERE)
- Accurate timestamp of the event (WHEN)
- All relevant files that may help us to reproduce or solve the issue like event log files, import files, screen dumps, instruction videos.
Please use WeTransfer (audisi.wetransfer.com) to upload files larger than 20MB.